Shipping policy

Deliveries within the European Union

Prices shown to consumers for delivery within the EU VAT territory include applicable VAT. Shipping charges and the final order total are displayed before you confirm your purchase.

Orders dispatched from our EU warehouse to destinations within the EU VAT and customs territory are not subject to import duties on delivery. Special rules may apply to territories outside these areas.

Deliveries outside the European Union

For qualifying exports, Belgian VAT is not charged. Any taxes or duties collected by us are shown at checkout before you confirm your purchase.

Unless checkout expressly states that import duties and taxes are included, you are responsible for any import duties, local taxes and customs clearance or handling fees payable at destination and not already collected by us. These charges are additional to the amount paid to A.F.VANDEVORST and may be requested by the courier or customs authorities before delivery.

Customs procedures may affect delivery times. Please contact your local customs authority for information about potential charges. Nothing in this policy limits your statutory consumer rights.

Wholesale and retail partners

Business orders are subject to separate B2B terms agreed in writing.

Eligible intra-Community supplies may be invoiced without Belgian VAT where all applicable requirements are met, including a valid VAT identification number issued by another EU Member State and evidence of transport to another Member State. Providing a VAT number alone does not guarantee VAT exemption.

For exports, the agreed delivery terms, including the applicable Incoterm and named destination, determine responsibility for transport, customs clearance, duties and taxes.